If the chime doesn't ring after set up, please try the following tips:
1. Check the power outlet
If there is no light on the chime, you should check if there is electricity powering the chime. If the chime does not light up after changing the outlet when other electrical devices perform well, the chime might be defective. In this case, contact WUUK customer support for warranty replacement.
2. Check chime settings in the WUUK app
Here are the steps in the app: Go to your WUUK app> Chime's settings> Volume and Ringtone> adjust the volume.
3. Check if the chime is connected with the doorbell
Check the light on the chime, if there's no light, that means your chime is powered off; if it’s flashing blue, that means your chime is disconnected from the doorbell, and you should reconnect it in the WUUK app.
4. Check if your doorbell is online/powered on
If the doorbell is offline due to power, the doorbell and chime will be disconnected. You can test the doorbell by pressing the doorbell’s button.