If there is no light or weak indicator light on the camera when you charge it using the provided Type-C cable, please kindly confirm the power adaptor is 5V-1A. Otherwise, try using another available charging cable or power outlet.
Method 1: use the 5V-1A USB charger to charge the camera add-on directly, the indicator light will turn blue when you charge it.
Method 2: connect the camera to the USB port on the back of the base station via the USB cable.
If the camera still cannot be charged, please try the following steps.
Please try to use the USB cable in the package and connect to a 5V/1A charger. And change to another cable or power outlet.
Please try to connect the camera to the USB port on the back of the base station. Check if the cable is loose or not.
The battery may run out completely in transit. Kindly charge the device for a while, then power off the cam and power it on to see if its indicator light may be on.
If the problem persists, please kindly contact Wuuk customer support for further assistance.