WUUK Smart Doorbell

Alexa & Google Home Integration

• Does WUUK Alexa skill available to countries other than the US and Canada?
• Instructions on Google Home Beta Testing
• Get your WUUK devices to work with Alexa

Quick Start

• Why can't I receive push notifications?
• How to download WUUK APP
• How to register WUUK account
• If I forget the passward...
• How to reset password

Release Notes / Change Logs

• Release Note 10/11
• Release Note 09/20
• Release Note - 09/09/2021
• Release Note - 09/08/2021
• Release Note - 09/03/2021
• Release Note - 08/27/2021

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Get-Started

• How to Restart Doorbell
• How to Restart the Chime
• Understand the Indicator Lights
• How to pair your WUUK Smart Doorbell with your phone's hotspot?
• Settings for the doorbell from the WUUK app
• What is the best way to fix Issues?

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Setup

• Installing the Diode on your WUUK Smart Doorbell
• The live view does not work after successful pairing. What should I do?
• The doorbell is not scanning the QR code. What should I do?
• The doorbell is not playing 'ready to scan your QR code' during QR code pairing. What should I do?
• I sent the sound wave from my app, but I did not hear 'connecting to the internet' from the chime. What should I do?
• I heard 'Failing to pair' from the chime. What should I do?

Connection

• My device is disconnected, what can I do?
• What Do I Do If Chime Goes Offline?
• What do I do if my doorbell goes offline?
• Self-serve Chime Network Status Check List

Motion

• About Motion Detection
• I have already enabled human detection. Why does the device still record vehicles?

Battery Performance

• Battery Life
• The battery life on the doorbell is very poor, what can I do?
• How winter weather is impacting your battery performance?
• What Is Power Saving Mode?
• Why is the battery drained quickly when the doorbell is hardwired?
• Why is the light on the doorbell not turned on when it is being charged?

Notification

• How can I received a call when someone press the doorbell?
• Why am I only get audio calls on iPhone?

Data Storage (SD Card & Cloud)

• Cloud Storage
• What SD Card should I buy that is compatible with the WUUK Smart Doorbell?
• Can I use devices other than the WUUK app to play the videos stored on the SD card?
• Where to install the SD card?
• The SD card is not storing any footage, what shall I do?

App Usage

• How to make multiple selections and delete events in bulks?
• How to share the device access with other users?
• Does the doorbell support more than one phone pairing?
• How do I switch the video resolution?
• Network Diagnosis
• How to remove the device from the WUUK app?

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