WUUK Smart Doorbell

Release Notes / Change Logs

• Release Note - 11/23/2020
• Release Note - 11/09/2020
• Release Note - 10/10/2020
• Release Note - 09/28/2020
• Release Note - 09/10/2020
• Release Note - 08/15/2020

See all 7 articles

Get-Started

• How to Restart Doorbell
• How to Restart the Chime
• Understand the Indicator Lights
• What is the best way to fix Issues?
• How does the doorbell system work?
• Compatibility And Requirements

Setup

• The live view does not work after successful pairing. What should I do?
• The doorbell is not scanning the QR code. What should I do?
• The doorbell is not playing 'ready to scan your QR code' during QR code pairing. What should I do?
• I sent the sound wave from my app, but I did not hear 'connecting to the internet' from the chime. What should I do?
• I heard 'Failing to pair' from the chime. What should I do?

Connection

• My device is disconnected, what can I do?
• What Do I Do If Chime Goes Offline?
• What do I do if my doorbell goes offline?
• Self-serve Chime Network Status Check List

Motion

• About Motion Detection
• I have already enabled human detection. Why does the device still record vehicles?

Battery Performance

• Battery Life
• I turned the Motion off, but why my battery is still draining quickly?
• The battery life on the doorbell is very poor, what can I do?
• What Is Power Saving Mode?
• Why is the battery drained quickly when the doorbell is hardwired?
• Why is the light on the doorbell not turned on when it is being charged?

Notification

• Why can't I receive push notifications?
• How can I received a call when someone press the doorbell?
• Why am I only get audio calls on iPhone?

Data Storage (SD Card & Cloud)

• Cloud Storage
• What SD Card should I buy that is compatible with the WUUK Smart Doorbell?
• Can I use devices other than the WUUK app to play the videos stored on the SD card?
• Where to install the SD card?
• The SD card is not storing any footage, what shall I do?

App Usage

• How to make multiple selections and delete events in bulks?
• Does the doorbell support more than one phone pairing?
• How to find the firmware upgrade?
• How can I change the WiFi settings? Do I have to delete the app and then reinstall it?
• How many members can I add to the wuuk account for access of wuuk doorbell?
• How to share the device access with other users?