The live view does not work after successful pairing. What should I do?

August 13, 2021 08:59
Updated

Make sure you have powered on your doorbell. If the doorbell is not turned on, you cannot access the camera remotely from the WUUK app.

Also read: https://support.wuuklabs.com/hc/en-us/articles/900002886443-How-to-Restart-Doorbell

Try rebooting your chime and doorbell, to see if the connection between the doorbell and the chime is dropped.

Also read: https://support.wuuklabs.com/hc/en-us/articles/900002886423-How-to-Restart-the-Chime

Start over and pair your device again. Please do not remove the device, instead, starting directly from "Add a new device".

Also read: https://support.wuuklabs.com/hc/en-us/articles/900001751386-How-can-I-change-the-WiFi-settings-Do-I-have-to-delete-the-app-and-then-reinstall-it-

Send an email to hello@wuuklabs.com for help or start a conversation via https://www.facebook.com/WUUKLabs/

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