The live view does not work after successful pairing. What should I do? November 03, 2020 04:58 Updated Follow Make sure you have powered on your doorbell. Try rebooting your chime and doorbell. Start over and pair your device again. Send an email to firstname.lastname@example.org for help. Related articles My device is disconnected, what can I do? The doorbell is not scanning the QR code. What should I do? How to Restart Doorbell I heard 'Failing to pair' from the chime. What should I do? The doorbell is not playing 'ready to scan your QR code' during QR code pairing. What should I do? Comments 0 comments Article is closed for comments.