What Do I Do If Chime Goes Offline?

If the light on the chime is red, it is disconnected from the Internet.

1. Please check if your router can access the Internet successfully.
2. Please check if you changed the WiFi name or password after pairing.
3. Please reboot the chime by unplugging it from the socket and plugging it back in. It takes about 3 minutes for the chime to reboot.